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IMPORTANT UPDATES AND INFORMATION

UPDATES

 

DEO has launched a new online application for Reemployment Assistance.

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Helpful documents and information relating to Reemployment Assistance 

Reemployment Assistance Resources


Quarter Change Fact Sheet

Guide for Reemployment Assistance Payment Method Options

Watch Reemployment Assistance Payment Method Options Video


Watch Applying for Reemployment Assistance Video

Watch How to Navigate Your Inbox Video


What information and documents should I collect before beginning my application?

Reasons for State or Federal Reemployment Assistance Ineligibility

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Under the CARES Act, Federal Pandemic Unemployment Compensation (FPUC) is available for eligible applicants who are currently receiving regular state Reemployment Assistance benefits. FPUC is an additional $600 distributed weekly in addition to state Reemployment Assistance benefits. Due to the system upgrades in CONNECT, DEO is able to issue the additional $600 payments in multiple ways. If you are eligible and have previously provided a bank account in the CONNECT system, you will receive a direct deposit to your account. If you did not provide your bank account, you will receive a check to the mailing address provided on your account.

 

REEMPLOYMENT ASSISTANCE WAIVERS:

Governor Ron DeSantis has directed the Department of Economic Opportunity (DEO) to waive the work search and work registration requirements for claimants through August 1, 2020

Pursuant to federal law, claimants will be required to return to the CONNECT system every two weeks to request their benefits or “claim their weeks.” In doing so, claimants will confirm that they are still unemployed and acknowledge that you are able and available for work. Answers to work search questions are still required to process your claim in the CONNECT system but will not impact benefit payments.

By completing the is process, a claimant’s request for payment is submitted for their weeks of unemployment, even when the claim is pending for review. For weeks beginning May 10, 2020, you must claim your weeks in order to receive benefits. Claimants will be able to request a benefit payment for each week available.

As of Tuesday, July 7, the request to modify the date of your claim must be made by calling the Reemployment Assistance Customer Service center at 1-833-FL-APPLY (1-833-352-7759 and choose option 5). You may be eligible to modify the date of your claim to the date you originally attempted to apply for Reemployment Assistance only if you were unable to file a claim between the weeks of March 9, 2020 to April 9, 2020.

To claim your weeks, click here to log-in to the CONNECT system and be sure to follow the steps included in the step-by-step Guide for Reemployment Assistance Claiming Weeks. | Watch Video

Click here and follow the instructions to reset your PIN in CONNECT

Watch Reemployment Assistance PIN Reset Video

View Returning to Work Guidance for Claimants


 

Reemployment Assistance benefits, formerly known as unemployment compensation, can be filed online using CONNECT. If you have never filed in Florida before, use the “File a New Claim” link to start your application and create a profile. If you have filed previously, please log in using your Social Security number and PIN. If you no longer have your PIN, select the “Forgot PIN” button to regain access to your account.

Before filing, make sure you have the following information available:

  • Social Security number
  • Driver’s license or State ID number
  • Your employment for the last 18 months including for each employer:
    • Name, address, and phone number
    • First and last day of work
    • Gross earnings (before taxes are taken out) during the listed dates
    • The reason for separation
    • FEIN (this is found on any W2 or 1099 tax forms you have received)
    • If you don’t have the FEIN, you can use employer details off of a recent paystub  
    • Claims filed without correctly reporting employers may experience delays. It is important to list the correct employment information when filing your claim. If you fail to do so, your benefits may be delayed while the missing employment information is obtained

Additionally, if you are one of the following, make sure you have this information available:

  • Not a U.S. citizen: Alien registration number or other work authorization form
  • Military employee: DD-214 member 2, 3, 4, 5, 6, 7, or 8 may be used
  • Federal employee: SF 8 or SF 50
  • Union member: union name, hall number, and phone number

Once you complete your application, you will be required to complete the following:

  • Register for work through Employ FloridaSuspended through August 1, 2020
  • Review your monetary determination
  • Keep a record of your weekly job contacts and request benefits biweeklySuspended through August 1, 2020
  • Review your Home page in CONNECT to complete any open fact-findings and review any important messages on your account





You may be exempt from filing an online application and/or the work registration requirements. Please review the Exemption Notice for more information

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Reemployment Assistance Handbook CONNECT Claimant User Guide




RESOURCES

It is not necessary to use friends or family members for interpretive services. DEO offers assistance to people who do not speak English as their primary language and those who have a limited ability to read, speak, write, or understand English. We also provide assistance to people who are unable to file a claim for various reasons. To speak to a Creole or Spanish speaker or use translation services, call the Customer Service Contact Center: 1-833-FL-APPLY (1-833-352-7759) Mon. - Fri. 7:30 a.m. - 6:30 p.m. | Sat. and Sun. 8 a.m. - 5 p.m.

People who need assistance filing a claim online because of legal reasons, computer illiteracy, language barriers, or disabilities may call: 1-833-FL-APPLY (1-833-352-7759).

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For Frequently Asked Questions, please call
1-833-352-7759.

 For CONNECT Pin Resets, please call
1-833-352-7759.

CONNECTApply for Benefits

In between jobs?

  Unemployed?

Start your application in CONNECT

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Contact Us

E-mail a Reemployment Assistance agent

For Individuals:
Reemployment Assistance Hotline
1-833-352-7759

For Employers:
DEO Employer Customer Service Call Center

1-833-352-7759

FRAUD HOTLINE
1-833-352-7759

 Reemployment Assistance fraud is a 3rd degree felony. Each offense is punishable by up to 5 years in prison and up to $5,000 fine.


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