UI State Information Data Exchange System (SIDES) and SIDES E-Response

Employers and third-party administrators (TPAs) are all too familiar with the challenges associated with responding to paper-based Reemployment Assistance (RA) information requests, nationally known as unemployment insurance (UI) information requests. UI SIDES and SIDES E-Response were developed through a strategic partnership between the USDOL and state UI agencies to improve the UI information exchange process, reduce instances of improper UI payments and save employers and TPAs time and money.

What are UI SIDES and SIDES E–Response?

UI SIDES is an automated data-exchange interface between employers’ IT systems and SIDES. It is designed for employers and TPAs that typically deal with a large volume of UI information requests and is especially helpful to those employers and TPAs that operate in multiple states. SIDES, which only requires an initial setup cost to create and implement your own automated IT interface solution. Employers and TPAs will need to assess the cost of integrating their IT system with SIDES. The cost will depend on an employer’s or TPA’s existing system design. UI SIDES was developed using World Wide Web open design and follows industry standards

SIDES E–Response is a web-based system available to employers and TPAs, that provides a secure, electronic and nationally-standardized format to respond to RA information requests. SIDES E–Response is for employers with a limited number of RA claims throughout the year and has zero startup cost as you will utilize a free nationwide interface system. SIDES E-Response requires only a working internet connection and an employee who will enter the needed information.

What are the benefits of SIDES and SIDES E–Response?

SIDES and SIDES E–Response have the potential to significantly improve the RA information exchange process. While the best option depends on the specific needs of an employer, both systems offer significant benefits:

  • Saves time and money
  • Provided for FREE
  • Reduces staff time and paper work
  • Helps keep UI rates as low as possible by reducing overpayments
  • Provides an electronic, nationally standardized data format
  • Includes data checks to ensure the exchange of complete and valid information

Registering for SIDES E-Response

Begin registration by logging into your Employer account in CONNECT:

Step 1: From your Employer home page, chose the option 'Manage SIDES E-Response'
               You will be navigated to the 'SIDES E-Response Registration Information Screen'
Step 2: Click on 'SIDES E-Response Registration Screen'
               You will be navigated to the ‘SIDES E-Response Registration Screen’
Step 3: "Click the check box indicating you understand the information on the screen
Step 4: Enter your email address
Step 5: Click on 'Submit'

The registration confirmation screen will be displayed providing the PIN which will be used along with your Florida Employer Account Number and FEIN to log in to the SIDES E-Response portal at, https://uisides.org/.

The SIDES E-Response portal is used for responding to requests for separation information. If there are any pending requests for separation information available; you should be able to login to your SIDES E-Response portal. If there are no pending requests for separation information, you will not be able to log into the SIDES E-Response portal.

Setting Up for UI SIDES

For employers requesting information about SIDES Web Services or needing general SIDES assistance, please email: uisides@naswa.org.
Your IT department can also review technical requirements for implementing UI SIDES at this website, http://www.itsc.org/Pages/UISIDES.aspx


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