Reemployment Assistance Modernization 2022

Reemployment Assistance Modernization April 2022

Feb 16, 2023
  • As part of its Cloud Migration project,
    • The Department completed the Requirements Traceability Matrix (RTM) for this project. An RTM allows for thorough and accurate testing by developing a list of requirements that detail how a system or technology should perform. Testers will use this RTM to confirm the System is performing as expected as it is migrated to the cloud.
    • The Department completed the first phase of data migration into a development system that supports testing. Migrating data into a development system creates a testing environment that allows staff to conduct user acceptance testing before deploying any changes in the System.
    • The Department completed its statement of work for OpenText Exstreme software. This will facilitate the migration of data and applications currently stored on-premises into a cloud-hosted environment. Migrating these elements into a cloud-hosted environment supports System scalability and availability. 
    • The Department is reviewing for compliance a draft of the proposed contract amendment for the Digital Appeals Recording Solution (DARS), which includes the requirement to migrate the technology from an on-premise hosted environment to a cloud-hosted environment. 
    • The Department continued working to migrate its existing databases into the cloud. Migrating these elements into a cloud-hosted environment supports System scalability and availability. It is anticipated this effort will be complete in early May 2022.
  • As part of its SDLC DevOps project, the Department continues to advertise for a DevOps Engineer, which will support integration of the DevOps environment with the Reemployment Assistance Claims and Benefits Information System. This will sync the System’s testing environment and cross-reference requirements with test results. It will also develop an audit trail that can be used to reference changes made to the System over time.
  • As part of its .NET and ORM Upgrade project, 
    • The Reemployment Claims and Benefits Information System application’s .NET framework is being upgraded from version 4.0 to version 4.8. This technology upgrade ensures the latest enhancements are applied to the System. Testing is complete and deployment is scheduled to be complete in June 2022. 
    • The Reemployment Claims and Benefits Information System’s Fraud Initiative Rules and Rating Engine (FIRRE) application is being upgraded from version 4.5 to version 4.8. System testing was complete in March 2022. During this period, the Department implemented code changes as part of its regularly scheduled System enhancement schedule. Deployment of this technology upgrade is forecasted to be complete in June 2022.
    • The Reemployment Claims and Benefits Information System application’s Object Relational Mapping (ORM) software is being updated from version 3.5 to version 5.8. In this reporting period, the LLBLGEN layer, which connects the database and the System, completed testing for all 66 applications ahead of schedule. Deployment of these applications within the LLBLGEN layer will continue and is forecast to be complete in October 2022.
  • As part of its Rules Engine project, and to support the procurement writing efforts that will be provided by the System and Software Integration vendor, the Department developed preliminary requirements and began evaluating all business rules that currently dictate how the System performs and the Reemployment Assistance program is administered. As part of the evaluation, staff will prioritize a subset of rules that will be deployed in a Rules Engine product to provide maximum benefit to all System users. This evaluation will also facilitate a defined scope for the project.
  • As part of its SOA and API Layer project, this reporting period, the Department increased collaboration with the Florida Digital Service to learn more about the state enterprise solution for integrating large, multi-component information technology systems, which could potentially serve the modernization Program’s technology needs for this project. The Department continues to work with its SSI vendor to assess the needs of the modernized System to determine the most appropriate integration platform.
  • The Strategic Planning Office (SPO):
    • Continues to provide overall Program and project management support. This reporting period, the SPO completed building out resource and capacity management and planning in ServiceNow to better understand the Program’s staffing needs.
    • Continues to work with project managers to adopt ServiceNow to manage project budgets and monthly spending. In the next reporting period, project managers will fully manage project budgets and monthly spending using ServiceNow.
  • The Department accepted the second Independent Verification and Validation Quarterly Assessment Report this reporting period. This report includes the period beginning January 1, 2022, and ending March 31, 2022, to outline the overall Program risk across a set of risk dimensions and categories.
  • A contract with Peraton was executed for System and Software Integration services.
  • As part of its Business Process Optimization project, 
    • The Department continues to hold bi-weekly workshops to support the development of business and technical requirements that will be used to procure for the Incremental CX/UX Mobile Responsive Software Transformation project. During this reporting period, the Department completed the workshops focused on gathering requirements that reflect how the current System operates for the Continued Claim process. The Department also completed the workshops focused on gathering requirements on how the modernized System should operate for the Core Claims process.
    • The Department accepted the Lessons Learned Collection Process deliverable, which establishes a process to capture, document, and evaluate lessons learned that will support continuous System improvement.
    • The Department accepted the Core Claims To-Be requirements deliverable. To-Be requirements detail the specifications that must be met by the vendor and software solution selected for the Incremental Customer Experience/User Experience Mobile-Responsive Transformation project.
  • The Core Claims and Claim Status module of the Incremental CX/UX Mobile Responsive Software Transformation is forecast to start in August 2022; however, the Department started identifying and developing requirements for the Core Claims and Claim Status process to support future procurement activities. The Continued Claims module is forecast to start in September 2022. The Employers and Third-Party Administrators and Initial Claims modules are forecast to start in October 2022.
  • Four additional reports have been fully validated as part of the Reporting project and are now being submitted to the U.S. Department of Labor directly from the Data Warehouse, including the Employment and Training Administration (ETA) 538 Advance Weekly Initial and Continued Claims Report, ETA 203 Characteristics of the Insured Unemployed Report, ETA 9052 Nonmonetary Determination Time Lapse, Detection Date, and ETA 9016 Alien Claims Activity Report. Nine additional reports have been developed and are being tested and validated.
  • Contract execution for the Security Architecture Review project is delayed due to ongoing contract negotiations. The Department anticipates contract execution will take place in early May.
  • The Department has performed preliminary research to identify technology solution options to support an enterprise-wide Identity and Access Management (IAM) project. Requirements gathering activities commenced and are being used to refine research efforts to support phased IAM activities for both staff and Employers and Third-Party Administrators.

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