FloridaCommerce Press Releases

Florida Department of Economic Opportunity Provides Reemployment Assistance Update - July 17

Jul 17, 2020

TALLAHASSEE, Fla. - Today, the Florida Department of Economic Opportunity (DEO) issued reemployment assistance updates on the Reemployment Assistance (RA) Claims Dashboard. As of July 16, DEO has paid 1,727,838 claimants a total of $10.49 billion ($10,495,931,640).


  • DEO has launched a partnership with ID.me., a trusted technology partner helping to keep claimant’s personal information safe.
  • This site is for claimants who are currently locked out of their CONNECT account due to suspected fraud. Individuals who received an email from DEO are invited to click the link provided to submit additional documentation to unlock their CONNECT account.
  • On a quarterly basis, pursuant to Federal guidance, DEO must determine if individuals who are currently receiving Pandemic Unemployment Assistance (PUA) or Pandemic Emergency Unemployment Compensation (PEUC) are ineligible for state Reemployment Assistance benefits. This routine task, often referred to as the Quarter Change, will determine if individuals could now be eligible for state Reemployment Assistance benefits.
  • The Quarter Change shifts the base period from January 2019 – December 2019 to April 2019 to March 2020.
    • Click here for the Quarter Change PUA Step-by-Step Guide
    • Click here for the Quarter Change PUA Questionnaire Video
    • Click here for the Quarter Change PEUC Step-by-Step Guide
    • Click here for the Quarter Change PEUC Questionnaire Video
    • Click here for the Quarter Change Fact Sheet

Pandemic Emergency Unemployment Compensation:

  • The Federal Pandemic Emergency Unemployment Compensation (PEUC) program, offered through the federal CARES Act and administered by DEO, provides up to 13 weeks of benefits to a claimant who has exhausted their Reemployment Assistance benefits. Floridians will need to apply for PEUC benefits once the balance of their current claim is exhausted. Floridians who have already exhausted their benefits or have a Reemployment Assistance claim that expired after July 1, 2019, will also be able to apply.

Pandemic Unemployment Assistance:

  • The Federal Pandemic Unemployment Assistance (PUA) program provides unemployment benefits to those that may not otherwise be eligible under Florida’s state Reemployment Assistance program, including independent contractors and individuals who are self-employed. Individuals who have been impacted by COVID-19 and believe they may be eligible for Pandemic Unemployment Assistance, can visit FloridaJobs.org and select "File a Claim" to apply and be considered for PUA. 


  • DEO will be continuing to process claims and making payments at night and over the weekend. CONNECT will be available from 8:00 a.m. – 7:59 p.m. on Friday, July 17, but unavailable to claimants on Saturday, July 18- Sunday, July 19. CONNECT will be available at 8:00 a.m. Monday, July 20.
  • Reemployment Assistance Customer Service Centers will be available Friday, July 17 from 7:30 a.m. – 6:30 p.m and Saturday, July 18 from 8:00 a.m.-5:00 p.m. for all account inquiries and questions.
  • This schedule does not affect individuals that wish to file a new claim. Individuals can file a new claim 24 hours a day, seven days per week at www.FloridaJobs.organd select "File a Claim."
  • Governor Ron DeSantis has directed DEO to continue waiving the work search and work registration requirements for claimants through August 1, 2020.
  • Additionally, the waiting week requirement will continue to be waived through August 1, 2020.


  • DEO has a mobile-friendly online application for individuals filing a new Reemployment Assistance claim available here. For a step by step guide on how to apply read more here. For the Reemployment Assistance Resource Guide which includes frequently asked questions, please click here. For additional information about Reemployment Assistance benefits visit www.FloridaJobs.org/COVID-19.

About DEO

The Florida Department of Economic Opportunity combines the state’s economic, workforce and community development efforts, expediting economic development projects to fuel job creation in competitive communities and promote economic resiliency. For more information, including valuable resources for employers and job seekers, please visit www.FloridaJobs.org.


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