ATTENTION FLORIDA HOMEOWNERS
Based on our tremendous outreach to Floridians, we have already received more Tier 1 applicants than funding allocated to FL and we project that we have more total applications (Tier 1 and 2) than can be served.
While this is great news that we will spend all available funds and maximize the number of Floridians served, it would be unfair to continue accepting more applications than can be served. Therefore, the last day for Floridians to register for the FL HAF program was Saturday, July 30.
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The Homeowner Assistance Fund (HAF) is designed to mitigate financial hardships associated with the COVID-19 pandemic by preventing homeowners’ mortgage delinquencies, defaults, foreclosures, and displacements, as well as by providing assistance with home energy services, internet, property and/or flood insurance, property taxes, and homeowner or condominium association fees.
Established under Section 3206 of the American Rescue Plan Act of 2021, HAF provides $676,102,379 in financial assistance to the state of Florida through the United States Department of the Treasury. DEO has been designated to manage and operate HAF on behalf of the state of Florida.
AVAILABLE OPTIONS FOR RELIEF
CUSTOMER ASSISTANCE CENTERS
Florida HAF teams are available at eight Customer Assistance Centers to assist homeowners with completing their applications. At a Customer Assistance Center, homeowners may upload documentation to complete an application, complete and submit an application, and receive an update on the status of a submitted application.
Orlando
2210 South Rio Grande Avenue, Orlando, FL 32805
Hours of Operation: Monday - Friday from 9 a.m. to 5 p.m.;
Saturday from 9 a.m. to 1 p.m.
Jacksonville
5310 Lenox Ave, Unit 5, Jacksonville, FL 32205
Hours of Operation: Monday - Friday from 9 a.m. to 5 p.m.;
Saturday from 9 a.m. to 1 p.m.
Tampa
1907 E Hillsborough Avenue, Tampa, FL 33610
Hours of Operation: Monday - Friday from 9 a.m. to 5 p.m.;
Saturday from 9 a.m. to 1 p.m.
Tallahassee
3800 Esplanade Way, Suite 130, Tallahassee, FL 32311
Hours of Operation: Monday - Friday from 9 a.m. to 5 p.m.;
Saturday from 9 a.m. to 1 p.m.
Fort Lauderdale
2151 NW 6th Street, Fort Lauderdale, FL 33311
Hours of Operation: Monday - Friday from 9 a.m. to 5 p.m.;
Saturday from 9 a.m. to 1 p.m.
Miami Gardens
580 NW 183rd Street, Miami Gardens, FL
Hours of Operation: Monday - Friday from 9 a.m. to 5 p.m.;
Saturday from 9 a.m. to 1 p.m.
West Palm Beach
720 8th Street, West Palm Beach, FL 33401
Hours of Operation: Monday - Friday from 9 a.m. to 5 p.m.;
Saturday from 9 a.m. to 1 p.m.
Pensacola
1300 N Palafox Street, Suite 102, Pensacola, FL 32501
Hours of Operation: Monday - Friday from 9 a.m. to 5 p.m.;
Saturday from 9 a.m. to 1 p.m.
ADDITIONAL HOUSING EXPENSE ASSISTANCE
For Florida homeowners with unmet needs, other resources are available to assist eligible individuals with utility bills and other homeowner expenses through the Community Services Block Grant (CSBG), the Low-Income Home Energy Assistance Program (LIHEAP), and the Low-Income Household Water Assistance Program (LIHWAP).
CSBG
The Community Services Block Grant (CSBG) program helps income-eligible households meet various needs. The CSBG program may assist with:
- Furniture
- Work Related Items (Tools, etc.)
- Temporary housing
- Transportation; Fuel
- Housing Deposits
- Utility Assistance and Reconnection
- Repair Costs for Electrical Wiring or Gas Lines
- Food and Medical Supplies
LIHEAP
The Low-Income Home Energy Assistance Program (LIHEAP) helps income-eligible households with home heating and cooling costs. LIHEAP may assist with:
- Restoration/reconnection of home power
- Utility deposits and late fees
- Temporary housing in a safe environment
- Installation and repair costs for heating/cooling equipment
LIHWAP
The Low-Income Home Water Assistance Program (LIHWAP) helps income-eligible households with water and wastewater costs. LIHWAP may assist with:
- Restoration/reconnection of water services
- Water and wastewater utility deposits and late fees
- Past due water and wastewater utility bills
- Household water delivery in the absence of a safe drinking water source
RESOURCES FOR HOUSING COUNSELING AGENCIES
The Florida Department of Economic Opportunity is seeking U.S. Department of Housing and Urban Development Agency (HUD) approved housing counseling agencies to provide housing counseling and educational services to homeowners who are eligible to participate in Florida’s HAF Program. More information.