FloridaCommerce Press Releases

Florida Department of Economic Opportunity Provides Reemployment Assistance Update - September 23

Sep 23, 2020

TALLAHASSEE, Fla. - Today, the Florida Department of Economic Opportunity (DEO) issued reemployment assistance updates on the Reemployment Assistance (RA) Claims Dashboard. As of September 22, DEO has paid 1,994,414 claimants a total of $16.5 billion ($16,533,733,867). More than 3.8 million (3,808,787) unique claims have been processed, representing 99.2% of unique claims submitted. 


  • Late yesterday afternoon, the Department found that some claimants were experiencing technical errors. The Department has identified the issue and will be taking CONNECT offline at 7:00 p.m. to correct the issue. CONNECT will be available tomorrow, Thursday, September 24 at 8:00 a.m. If claimants continue experiencing technical errors tomorrow, they should contact the Customer Service Center at 833-FL-APPLY to report the issue. 
  • Backdating: The Department continues to work diligently to modify claim effective dates as quickly as possible. The Department has received thousands of requests from claimants to modify their filing effective date.
  • The Department's process of backdating Reemployment Assistance claims includes thorough research to ensure the claimant's eligibility for backdating and to ensure the backdate does not negatively impact the claimant's claim.
  • Eligibility is based, in part, on the type of program the claimant is participating in, the reason why the claimant is requesting to have their claim effective date modified and the date the claimant applied for benefits.
  • It is important to note that not all claimants who request backdating are eligible to be backdated. Paying eligible Floridians the benefits they are owed continues to be our number one priority.
  • Claimants should check their emails and CONNECT inbox regularly to ensure they have not missed correspondence from the Department or the opportunity to request benefits for prior weeks. 


  • The Federal Pandemic Emergency Unemployment Compensation (PEUC) program, offered through the federal CARES Act and administered by DEO, provides up to 13 weeks of benefits to claimants who exhausted their Reemployment Assistance benefits. Floridians will need to apply for PEUC benefits once the balance of their current claim is exhausted. Floridians who have already exhausted their benefits or have Reemployment Assistance claims that expired after July 1, 2019, will also be able to apply. 


  • The Federal Pandemic Unemployment Assistance (PUA) program provides unemployment benefits to those that may not otherwise be eligible under Florida’s state Reemployment Assistance program, including independent contractors and individuals who are self-employed. Individuals who have been impacted by COVID-19 and believe they may be eligible for Pandemic Unemployment Assistance, can visit www.FloridaJobs.org and select "File a Claim" to apply and be considered for PUA. 


  • Governor Ron DeSantis has directed DEO to continue waiving the work search and work registration requirements for claimants for an additional 90 days. These requirements will continue to be waived through December 5, 2020.
  • Additionally, the waiting week requirement will continue to be waived through December 5, 2020
  • DEO will be conducting nightly maintenance to the CONNECT system to process claims and payments. CONNECT will be available from 8 a.m. to 7:59 p.m. daily. This schedule does not affect individuals who wish to file a new claim. Individuals can file a new claim 24 hours a day, seven days per week at www.FloridaJobs.organd select "File a Claim." 
  • This schedule does not affect individuals who wish to file a new claim. Individuals can file a new claim 24 hours a day, seven days per week at www.FloridaJobs.org and select "File a Claim."  


  • DEO has a mobile-friendly online application for individuals filing a new Reemployment Assistance claim available here. For a step by step guide on how to apply read more here. For the Reemployment Assistance Resource Guide which includes frequently asked questions, please click here. For additional information about Reemployment Assistance benefits visit www.FloridaJobs.org/COVID-19

About DEO

The Florida Department of Economic Opportunity combines the state’s economic, workforce and community development efforts, expediting economic development projects to fuel job creation in competitive communities and promote economic resiliency. For more information, including valuable resources for employers and job seekers, please visit www.FloridaJobs.org.



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