Welcome to the module titled “Customer Service.” Customer service at career centers is a critical part of our daily jobs. We want to offer services in a manner that moves our customers forward in a positive way while holding them accountable for their efforts.  View the videos below for our Principles of Quality Service.

Lesson 1: Principles of Quality Customer Service



Runtime: 6.25 [cc] 

Lesson 2: Principle 4 of Quality Customer Service



Runtime: 3.18 [cc] 

Lesson 3: Principles 5 and 6 of Quality Customer Service



Runtime: 7:15 [cc] 

Lesson 4: Principles 7, 8, 9 and 10 of Quality Customer Service



Runtime: 4:22 [cc] 

An equal opportunity employer/program.  Auxiliary aids and services are available upon request to individuals with disabilities.
All voice telephone numbers on this website may be reached by persons using TTY/TDD equipment via the Florida Relay Service at 711.
You have selected a link to a website that is outside of the floridajobs.org domain. Control of the content of this website belongs to the website's owner and not to the Department of Economic Opportunity.
OK
 
Cancel