Welcome to the module titled “Customer Service.” Customer service at career centers is a critical part of our daily jobs. We want to offer services in a manner that moves our customers forward in a positive way while holding them accountable for their efforts. View the videos below for our Principles of Quality Service.
Lesson 1: Principles of Quality Customer Service
Lesson 2: Principle 4 of Quality Customer Service
Lesson 3: Principles 5 and 6 of Quality Customer Service
Lesson 4: Principles 7, 8, 9 and 10 of Quality Customer Service