Skills Assessment Information FAQ

Skills Assessment Information

• Will the assessment be an automatic link at the completion of the RA application?

  Yes. A link will be available during Connect Inital Claims process.

• Where will CareerSource center staff go to be able to access the scores of the skills assessments?

  Skills assessment scores will be viewable on the “Other Assessments” screen in the claimant’s account in EFM.

• What do the skills assessment scores mean? How can I use the scores to develop the required plan?

  Documentation has been provided by Florida Ready to Work on the definitions and utilities of the skills assessment scores 

• What is the expectation for Regional Workforce Boards if a Reemployment Assistance claimant does not meet a certain level on the assessment?

  The skills assessment assists with determining workplace readiness, thus claimants are not required to score at a certain level. Regional Workforce Boards will be responsible for processing and responding to the skills assessment scores in accordance with their local plans.

• How much time is required to complete the skills assessment?

  Claimants should allow for approximately 45 minutes to complete the assessment. Times will vary widely depending upon how many levels the claimant completes and how much time they spend on each level. Claimants may choose to continue to the next level upon their completion of the prior level. (May not access level four until they complete level three; may not access level five until they complete level four).

• Will completion of the skills assessment count as a reportable self-service in EFM?

  No.

• Are the scores of job seekers subject to public record requests?

  Skills assessment results would only be releasable if they do not identify a particular claimant. For example, a request for John Doe’s results could not be granted because the records would clearly be associated with John Doe, even with his identifying information redacted. The results for all claimants in Leon County, however, could be provided with identifying information redacted.  

• Once the claimant completes the assessment, how soon will the region be able to pull results?

  Assessment scores will be provided to RA in a batch run each night.  The scores will then be transferred to EFM the following night.

• Will the employer be able to access the skills assessment results?

  No.

• May a claimant complete the claims process without completing the skills assessment?

  Yes.

• Can a claimant take the skills assessment any time prior to the day they are scheduled to claim their weeks?

  The claimant may take the skills assessment at their leisure. Claimants are encouraged to complete the skills assessment immediately upon filing their initial claim. 

• Should the claimant attempt to answer the questions correctly?

  It is important that every reasonable effort is made to correctly answer and complete as many levels as possible. The skills assessment will be used to match the claimant with employment opportunities and a low score may require other activities.

• May the claimant re-take the skills assessment?

  No.

• A claimant received a “Below 3” score on the skills assessment. Can the claimant re-take that part of the skills assessment?

  No.