Jeb Bush
Governor
Susan Pareigis
Director	

MEMORANDUM

Date:	February 2, 2005

To:	Regional Workforce Board Executive Directors
From:	Lois A. Scott, Program Manager, One-Stop and Program Support

Subject:	One-Stop Credentialing – Second-Year Requirements (15-hour continuing education credits)

This memorandum serves as a reminder to all regional workforce boards that we are entering into the second year of credentialing requirements. The guidance paper AWI FG 02-032, entitled “One-Stop Credentialing” dated December 11, 2002 and revised April 9, 2004 gives specific details regarding the mandatory requirements for those front line staff located in One-Stop Centers for the first year and subsequent years of this policy. 

By now, all front-line staff (with an exception of those recently hired) should have completed the mandatory first-year requirements which include:

•	Customer service training
•	Communication skills training
•	Basic computer software skills (e.g., Word, Excel) training.
•	Specific programmatic training
•	Attainment of Dynamic Works Institute’s Florida Workforce Professional Tier 1 Certification http://www.dynamicinstitute.com 

Now that we are in the second year, it is required that staff earns 15 hours of continuing education credits per year in order to remain certified.  Courses that may be considered for continuing educational credit are fairly broad and include, but are not limited to, Dynamic Works online courses related to workforce development, the annual Workforce Summit, similar workforce related conferences, workshops and training sessions offered by workforce organizations such as training provided by local workforce board staff, service providers or AWI.  All training must be documented for each staff, and documentation must be maintained by the RWB.   

Monitoring of the continuing education credit requirement will begin with the 2005-2006 program year, and it is recommended that regions ensure that they meet the specific guidelines in the mentioned guidance.  More information regarding the continuing education credit criteria is attached.  If you have any questions regarding this memo, please contact Joan Losiewicz at joan.losiewicz@awi.state.fl.us or (850) 245-7422.

LAS/ojl

Attachment

cc: 	Barbara Griffin
Mike Switzer
Regional Liasons