PROJECT CONNECT

 

 

Project Connect is an unemployment compensation (UC) modernization project intended to improve the claims, benefits, and appeals processes and strengthen the relationship with Workforce Services for quicker reemployment. The effort began with a feasibility study in 2009 and is now in a 21-month project to design, build and implement the modernized solution, known as the Connect system. Connect’s implementation date is December 2012.

Project Connect will replace the current collection of unemployment compensation systems, some which are more than 35 years old. In developing the new system, the Department is focused not just on new technology but also re-engineering processes for faster production, higher quality work products resulting in reduced costs, and improved service to claimants and employers.

The project scope covers all UC functions: initial claims and continued claims, wage determination, adjudication, appeals, benefit payment control and program integrity. Like the current system, Connect system will interface with various other state and federal systems for the data necessary to carry out the UC program.

Below you will find further information related to the project:

 

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