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“To make sure we are effectively serving claimants, DEO requested information from additional vendors, and we have received one response from Capgemini, an industry expert who has successfully implemented systems in other states. They will examine our system and consult on its effectiveness moving forward. We are currently negotiating with them and expect them to be actively engaged by the end of the week. While we remain hopeful that Deloitte will deliver the system Florida was promised, this will further our ability to deliver the fully functional system claimants need and continue to enable us to hold Deloitte accountable.” – Jesse Panuccio, Executive Director of the Department of Economic Opportunity