TALLAHASSEE, Fla. - Today, the Florida Department of Economic Opportunity (DEO) issued weekly Reemployment Assistance updates. Daily updates can be found on the Reemployment Assistance (RA) Claims Dashboard.

PAYMENT PROGRESS:

• As of February 8, DEO has paid 2,242,061 claimants over $21.8 billion ($21,893,099,671). Over 5.1 million (5,153,627) unique claims have been processed, representing 98.8 percent of unique claims submitted. 
• 98.0 percent of all eligible benefits requested prior to January 22, 2021, for state Reemployment Assistance, Pandemic Emergency Unemployment Compensation (PEUC), or Pandemic Unemployment Assistance (PUA) have been paid to claimants. Additionally, 99.9 percent of all eligible benefits requested by claimants for weeks of unemployment prior to July 25, 2020, have also received their corresponding Federal Pandemic Unemployment Compensation (FPUC) benefits for that week. 
• If a claimant has not received benefits or all of the benefits they believe they are entitled to, they should:
  • Check that they have requested benefits; 
  • Check that the weeks they are requesting are eligible weeks; and 
  • Check that their account information in CONNECT is up-to-date and accurate. 
• If a claimant needs additional assistance, they should call the Reemployment Assistance Customer Service Center at 1-833-FL-APPLY.
• The Department would like to remind claimants that it is important to continue requesting benefits to receive payment. This video and guide may be helpful. 

UPDATES:

State Reemployment Assistance

• In 2020, the Department partnered with ID.me, a trusted technology partner, assisting claimants who were locked out of their accounts. The Department has recently expanded that partnership to help keep Floridians’ identities secure from fraudulent activity and bolster current fraud prevention measures. 
• Any new claimant filing for Reemployment Assistance will need to verify their identity through ID.me. For more information about ID.me visit the claimant resource page, here.
• Any new state Reemployment Assistance claims filed January 1, 2021, and forward are eligible for up to 19 weeks of benefits instead of 12 weeks of benefits.

Continued Assistance Act

• Due to recent federal requirements, claimants receiving PUA benefits are now required to upload employment documentation to CONNECT. Please see the Department's fact sheet for more information and directions for uploading your proof of employment documentation.
• Since the beginning of January 2021, the Department has added additional weeks of benefits, as authorized by the Continued Assistance Act, for eligible claimants. This includes PUA, PEUC, and FPUC benefit payments.
• Claimants that remain unemployed should continue requesting benefit payments to continue receiving benefits. Claimants who will soon exhaust their state Reemployment Assistance benefits and remain unemployed should continue to request any Reemployment Assistance benefit weeks available in CONNECT. Not requesting benefit payments when weeks are available will delay payments on their claim
• Claimants who are on PEUC or PUA can view this step-by-step guide to learn how to request weekly benefits.

Federal Pandemic Unemployment Compensation

• The Department is currently processing Federal Pandemic Unemployment Compensation (FPUC) payments which were extended and modified by the Continued Assistance Act.
• Beginning the week ending January 2, 2021, claimants who are eligible for at least $1 of their original unemployment benefit amount, will be eligible to receive an additional $300 FPUC payment supplementing their weekly benefit amount. No additional action is required to receive the FPUC payment, but claimants should continue to request their weekly benefits to receive any benefit payments.
• The FPUC program expires on March 14, 2021. This means the last payable week for FPUC is the week ending March 13, 2021. 

Claimant 1099-G Tax Form

• The Department completed electronically processing 1099-G Tax Forms for all claimants on January 17, 2021. All claimants should have access to their 1099-G Tax Form in their CONNECT account.
• Claimants who opted to receive communication from the Department through U.S. Mail should have received their 1099-G tax form no later than January 31, 2021. 1099-G Forms were also made available in CONNECT for these claimants on January 17, 2021.
•  If a claimant did not receive their 1099-G tax form by January 31, 2021, they received a 1099-G tax form by mistake, or their 1099-G tax form is incorrect, please click here for additional resources to obtain the form.
• The Department has created Frequently Asked Questions to provide more information about the 1099-G Tax Form.

Waivers

• Governor Ron DeSantis has directed DEO to continue waiving the waiting week requirements, work search, and work registration requirements through February 27, 2021. 

Claimant Communication

• Claimants are asked to continue checking their CONNECT account for additional changes and updates. 
• The Department will be sending important emails to claimants, including actions that may need to be taken on their CONNECT account. The Department sends emails from Do-Not-Reply email addresses, which are official notifications from the Department.

CONNECT Hours

• DEO will be conducting nightly maintenance to the CONNECT system to process claims and payments. CONNECT will be available from 8 a.m. to 7:59 p.m. daily, Monday - Friday.
• Beginning Saturday, February 13, through Sunday, February 14, CONNECT will be unavailable to claimants while the Department works to continue efforts to implement the Continued Assistance Act, process payments, and send necessary correspondence to claimants. CONNECT will be available Monday, February 15, at 8:00 a.m.
• This schedule does not affect individuals who wish to file a new claim. Individuals can file a new claim 24 hours a day, seven days per week at www.FloridaJobs.org and select "File a Claim."   

Customer Service Centers

• Reemployment Assistance Customer Service Centers are available this week Monday - Friday from 7:30 a.m. – 6:30 p.m. for all account inquiries and questions. On Saturday, February 13, through Sunday, February 14, staff resources will be dedicated to processing claims and payments. The Reemployment Assistance Customer Service Center will reopen Monday, February 15, at 7:30 a.m.

Job Opportunities

• The Florida Department of Economic Opportunity is hiring across the state. To view a list of vacant opportunities, visit here.  

Employer Updates

The Department has developed additional guides for employers to better understand how to navigate the CONNECT system. To view these guides, click here.

About DEO

The Florida Department of Economic Opportunity combines the state’s economic, workforce and community development efforts, expediting economic development projects to fuel job creation in competitive communities and promote economic resiliency. For more information, including valuable resources for employers and job seekers, please visit www.FloridaJobs.org.

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