Per Rule 73B-11.0151, F.A.C., it will be mandatory for employers to submit all documents and forms electronically using Florida’s Reemployment Assistance system, effective April 25, 2016.


The Reemployment Assistance Program Provides temporary, partial wage replacement benefits to qualified workers who are unemployed through no fault of their own.  It is funded solely by employers who pay federal and state payroll taxes and is provided at no cost to the workers who receive the benefits.


Employer appeals are filed online using CONNECT. CONNECT provides online access for employers to file an appeal, protest benefit charges, view and send correspondence, assign third-party administrator and manage Short Time Compensation benefits.

An employer who receives an adverse determination has the right to protest that determination and participate in a hearing before an appeals referee. (The procedure for appealing a determination is included on the determination.) Upon receiving an appeal, a hearing will be scheduled involving all interested parties to address the issues. The parties will be mailed a Notice of Hearing telling them when the hearing will be held and whether they are expected to participate in-person or by telephone. 

Third Party Agents (TPAs) can perform reemployment assistance benefit activities on behalf of an employer. Employers provide the TPA access to specific information. Read more...


Employers must respond to a Notice of Reemployment Assistance Claim (UCB-412) within 20 days of the mailing date printed on the notice. If an employer fails to respond within the 20-day period, they will not be eligible for relief from benefit charges to their account. Read more...


Employers must respond to the Notice of Claimant Wage Credit Post Audit (UCO-2) within 30 days of the mailing date printed on the notice in order to verify claim information. Read more...


Employers can protest benefit charges made to their account in CONNECT. The employer will need to provide the UCB-412 mail date, the claimant's last name,  the claimant's SSN, and the claimant's last day of work. The employer will also need to provide the reason for the protesting the benefit charges.

For more information and specific instructions on protesting benefit charges, read the Employer Reemployment Tax Quick Reference Guide

Please be advised that the Department of Economic Opportunity’s Reemployment Assistance Program only accepts Department-approved forms for processing claims information.

Please use the forms provided by the Department. In accordance with section 443.151(3)(a), F.S., employer accounts will not be relieved of benefit charges if a response to a notice of claim or request for information is submitted on anything other than a Department-approved form. You can submit the form via fax to the fax number provided on the form or submit the form online using CONNECT by logging in to your employer inbox at: https://employers

Additional information or updates will be posted on the employer login page regarding information on Department-approved forms.

Employer Contact Line


E-mail a reemployment assistance agent.
All e-mail inquiries will be responded to by an agent within 3 business days, either by e-mail or telephone, based on your choice.

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