Coalition Performance Review Department
Each of the 31 coalitions will receive a comprehensive review once every three years. The Agency has developed performance expectations to provide a framework for measuring a coalition’s effectiveness in implementing early learning programs and their coalition plan. These performance expectations include indicators relating to compliance with state and federal laws and regulations as well as indicators for additional activities that could assist early learning coalitions in maintaining high quality programs and operations. Specific areas of program implementation covered by the expectations include: board governance; operations and program management; program access and availability; and educational service delivery.
In addition, the Agency developed the Child Care Resource & Referral Network CCR&R Standard Levels of Service (Standard Levels of Service), which local coalitions must meet in delivering child care resource and referral services to families. These standards address issues such as; customer service expectations, staff training and certification, consumer services and information, and database maintenance. Finally, the Consumer Affairs Unit provides a six-month follow up to ensure implementation of the coalition's corrective action plan and to provide technical assistance to the coalitions.
Coalition Performance Review Menu
- Coalition Performance Review Monitoring Schedule 06-09
- Monitoring Tools
- Publications and Presentations