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What is an M-O-A? Click here to find out!

• To view specific sections of the MOA, select a topic from a menu below.
• To download the entire narrative, click here.
• To download the exhibits click here.

TABLE OF CONTENTS AND INTRODUCTION

Select a topic! Preface Policy Statement on Nondiscrimination Table of Contents What is an M-O-A? WIA Title I Program Administration and Oversight U.S. Department of Labor State of Florida AWI Mission, Vision, and Core Values One-Stop System Exhibit I-1 Workforce FL, Inc. Board of Directors Exhibit I-2 AWI Organizatonal Chart Exhibit I-3 One-Stop Center Directory

1. STATE & LOCAL EO OFFICERS

Select a topic! State EO Officer Responsibilities Available Staff Budget Workforce Board EO Officer Designation Notification of Designation Documentation by the Regional Workforce Boards Exhibit 1-A State and Workforce Board EO Officers Exhibit 1-B OCR Training for EO Officers and Other Staff

2. NOTICE AND COMMUNICATION

Select a topic! Introduction Notice On-line Notice to Applicants for Services On-line Notice to Applicants for Employment with the Agency Limited English Proficiency and Alternative Formatting Publications EO Training Recipient EO Training New Employee EO Training Sexual Harassment Awareness and Prevention Other Staff Training "Mondays with Mone" Communiqués and Other Guidance Documentation by the Regional Workforce Boards Exhibit 2-A Equal Opportunity is the Law (poster, in English) Exhibit 2-A Equal Opportunity is the Law (poster, in Spanish) Exhibit 2-A Equal Opportunity is the Law (poster, in Haitian Creole) Exhibit 2-A Equal Opportunity is the Law (poster, in French) Exhibit 2-B Agency Equal Opportunity Policy Exhibit 2-C Agency Policy on Sexual Harrassment Exhibit 2-D Language Identification Cards Exhibit 2-E Sexual Harassment Brochure - An Issue of Respect Exhibit 2-F Guide to Interview Questions Exhibit 2-G New Employee Orientation

3. PLANS, CONTRACTS & POLICIES

Select a topic! Assurance Statement Financial Assistance Application Requirement Notice Duration of Obligation Real Property Access to Information Grant Review and Approval Nondiscrimination Clause Review Policy Development and Review Exhibit 3-A Contract Requirements Exhibit 3-B Core Contract Form Exhibit 3-C Contract/Grant Review Form and Instructions

4. UNIVERSAL ACCESS

Select a topic! Introduction Outreach and Recruitment Limited English Proficiency and Alternative Formatting Exhibit 4-A Guidance on Language Assistance Exhibit 4-B Document Translation Assistance Exhibit 4-C UC Services for Customers with Disabilities and Non-english Speaking Customers

5. INDIVIDUALS WITH DISABILITIES

Select a topic! Introduction Communication Programmatic Accessibility Architectural Accessibility Reasonable Accommodation Reasonable Modification Employment-Related Provisions Confidentiality State-Level Coordination Training Resources on Line Documentation by the Regional Workforce Boards Exhibit 5-A Agency Policy on Program Accessibility and Services Exhibit 5-B Guidelines for Compliance with Selected Federal Laws and Regulations Exhibit 5-C WIA Disability Checklist Exhibit 5-D Confidentiality of Records Exhibit 5-E Disability Program Navigator Meeting Agenda (June 2007)

6. DATA COLLECTION & MAINTENANCE

Select a topic! Introduction Demographic Information Data Confidentiality Data Analysis Retention of Information Sample Reports and Forms Census Data Medical Information Exhibit 6-A First Tier and Second Tier Analyses Exhibit 6-B Data Analyses Exhibit 6-C Sample Analysis Exhibit 6-D Medical Certification Form

7. MONITORING RECIPIENTS

Select a topic! Introduction Planning Site Review Reports and Monitoring Conciliation Review Scheduling Documentation by the Regional Workforce Boards Exhibit 7-A Compliance Review Notification (sample letter) Exhibit 7-B Compliance Review Questionnaire: Recruitment Exhibit 7-B Compliance Review Questionnaire: Assessment Exhibit 7-C (removed) Exhibit 7-D Participant Questionnaire Exhibit 7-E One-Stop Customer Questionnaire (in English) Exhibit 7-E One-Stop Customer Questionnaire (in Spanish) Exhibit 7-E One-Stop Customer Questionnaire (in English, large print) Exhibit 7-F Community-Based Organization Questionnaire Exhibit 7-G Facility Accessibility Survey Exhibit 7-H Guide to Conducting EO Monitoring Reviews Exhibit 7-I-1 Draft Report Transmittal Letter Exhibit 7-I-2 Sample Report on the Nondiscrimination Program Compliance Review Exhibit 7-J-1 Corrective-Action Plan is Satisfactory (letter) Exhibit 7-J-2 Corrective-Action Plan is Satisfactory (internal memo) Exhibit 7-J-3 Corrective-Action Plan Requires Clarification Exhibit 7-J-4 Corrective-Action Plan Has Not Been Received Exhibit 7-K Post Review Survey Exhibit 7-L Compliance Review Process(Visio required to view document)

8. COMPLAINT PROCEDURES

Select a topic! Introduction Filing and Investigating Discrimination Complaints Alternative Dispute Resolution: Mediation Intimidation and Retaliation Prohibited Record Keeping Dissemination of Procedures and Forms Investigation and Mediation Time Lines Exhibit 8-A-1 Discrimination Complaint Procedures Exhibit 8-A-2 Discrimination Complaint Procedures in Spanish Exhibit 8-B-1 Discrimination Complaint Forms Package Exhibit 8-B-2 Discrimination Complaint Forms Package in Spanish Exhibit 8-C-1 Discrimination-Compliant Resolution through Mediation Exhibit 8-C-2 Discrimination-Compliant Resolution through Mediation in Spanish Exhibit 8-D Discrimination-Complaint Record Keeping: The On-line System Exhibit 8-E Memorandum (draft): Log-on and Use of the Civil Rights On-line System Exhibit 8-F Investigation and Mediation Time Lines (charts)

9. CORRECTIVE ACTIONS AND SANCTIONS

Select a topic! Introduction Corrective Action Remedial Action Procedures Monitoring Sanctions Exhibit 9-A Corrective Actions and Sanctions: Procedures

TABLES AND ILLUSTRATIONS

Select a topic! Table 2.1 A Sample Notice to Employees: Information Workshop Table 4.1 Language Spoken at Home Table 9.1 Potential Sanctions

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Contact Office For Civil Rights

Email: civil.rights@awi.state.fl.us
Phone: (850) 921-3201	Fax: (850) 921-3122	TTY: 711
Peter de Haan - EO officer
107 E. Madison St.
Caldwell Bldg., MSC 150
Tallahassee, FL 32399-4129

 

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