1. Please indicate the title that most closely resembles your position within the financial institution. Please choose one of the following.

4. In your opinion, how valuable are programs like SSBCI for lenders? Please choose one of the following.

5. The SSBCI program offers three commercial loan credit enhancement products: the Loan Guarantee, the Loan Participation (including the SBA 504 bridge loan) and the Capital Access Program. How familiar are you with these programs? Please choose one of the following.

6. Please rank the products in order of importance to your financial institution with 1 being the least important and 3 being the most important.

Loan Guarantee
Loan Participation
Capital Access

7. The SSBCI program is designed for easy access and process simplicity. Are you confident that you understand the program process and parameters, or that you can quickly and easily obtain answers to program questions? Please choose one of the following.

8. The SSBCI program objective is to encourage commercial lending activity. To what degree has, or will the SSBCI program increase your commercial lending activity? Please choose one of the following.

9. DEO promotes the SSBCI program through multiple channels that include promotional mailers, e-newsletters, emails, webinars, regional roundtables, and face-to-face meetings with representatives. In your opinion, is the marketing effort effective in communicating program features and benefits to commercial lenders? Please choose one of the following.

10. To assist DEO in future program promotional efforts, please rank the following marketing strategies in order of effectiveness, with 1 being the least effective and 5 being the mosteffective?
Promotional Mailers
Regional Roundtables
Face-to-Face Meetings
11. If you have used the SSBCI program to any degree, how would you describe your experience? Please choose one of the following.

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