Introducing Reemployment Assistance Virtual Service 

RA Virtual Service was designed for seamless mobile phone integration to get updated claim information and make limited changes to your CONNECT account.

Access detailed claim information 24 hours a day, 7 days a week, view important messages, update your CONNECT PIN, and more.

Access today at https://visualivr.connect.myflorida.com 



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Apply for Benefits

Reemployment assistance benefits, formerly known as unemployment compensation, can be filed online using CONNECT. 

Request Benefit Payment

After applying for benefits, you need to request benefit payment in CONNECT on a biweekly basis.

Adjudication

Your claim will be reviewed for potential issues such as your job separation, your availability, or ability to work; this is called the adjudication process.

File an Appeal

If a determination is made to deny benefits, you may request an administrative hearing conducted by an appeal referee.

Tax Information

Benefits are a taxable income. You can elect to withhold 10% of your weekly benefit income to cover your taxes due to the IRS.

Fraud and Overpayments

Reemployment assistance fraud is any false statements or failure to disclose a material fact, knowingly made for the purpose of obtaining or preventing payment of benefits contrary to the provisions of law. Non-fraud overpayments may be the result of oversight, misunderstanding, technical errors, redetermination, adjudication, appeals decisions, RAAC orders, court decisions or other mitigating circumstances.

Identity Theft

Identity theft occurs when someone uses another person’s information to take on his or her identity.

Repay Overpayments

Overpayments that have not been referred to a collection agency can be repaid to the department either by check/money order or by credit card.

Claimant FAQs

A collection of the most frequently asked questions to help assist and guide you through the reemployment assistance program.

Informational Videos

The informational videos page was created to answer common questions and cover procedural information on all areas of the reemployment assistance program. 

Disaster Unemployment Assistance (DUA)

Is a federally funded program that assists individuals who become unemployed as a direct result of a disaster.



RESOURCES

It is not necessary to use friends or family members for interpretive services. DEO offers assistance to people who do not speak English as their primary language and those who have a limited ability to read, speak, write, or understand English. We also provide assistance to people who are unable to file a claim for various reasons. To speak to a Creole or Spanish speaker or use translation services, call the Contact Center: 1-800-204-2418.

People who need assistance filing a claim online because of legal reasons, computer illiteracy, language barriers, or disabilities may call: 1-800-681-8102.

Translation Services  Services de traduction  Servicios de traducción  Servizi di traduzione  Übersetzungsdienst  Транслатион Сервицес  Prevoditeljske usluge  Sèvis tradiksyon  翻譯服務 翻译服务  翻訳サービス  Dịch vụ dịch thuật  خدمات الترجمة اللغة العربية  Службы перевода

Important Message

Proactive Notifications are now available by voice, text and email for your RA claim.
Sign up in CONNECT.

You can view detailed information about your claim through your portable electronic devices by visiting, 
RA Virtual Service.

For more details on these new features, please click here

 

Apply for Benefits

In between jobs?

  Unemployed?

Start your application in CONNECT

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Contact Us

E-mail a reemployment assistance agent

Reemployment Assistance Hotline
1-800-204-2418
or
RA Virtual Service

Reemployment Appeals Hearings Hotline
1-800-732-8212

FRAUD HOTLINE
1-800-342-9909

 Reemployment Assistance fraud is a 3rd degree felony. Each offense is punishable by up to 5 years in prison and up to $5,000 fine.


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